What needs doing at Halifax station – now!

Hadrag received an encouraging initial reply from Northern Trains on our shopping list of urgent needs for Halifax station. We also had a good opening conversation with West Yorkshire Combined Authority (WYCA) people who were at a recent stakeholder conference run by Northern, followed by a written response.

Key demands are summarised in the table below. Hadrag’s six-page report is based on observations at the station by Hadrag’s secretary Peter Stocks, and chair Stephen Waring.

Hadrag’s early action points

Improved safety all areas Traffic and tripping hazards on approach bridge. Crowding on platform. Stairway needs clear one-way system and central handrail. Narrow section of P2 curves the “wrong” way. Hazard when passing crowds. People need to move along.
More information screens Existing one on P2 invisible from most of platform. Needs coordinating with where passengers are asked to wait. Additional info screens (3 or 4 extra are needed) at S end of platform showing both next trains info and list of next few trains. Maybe one outside station entrance.
Better toilets Present single unit is modern in a sense but vary basic. We suggest replacing with modern unit at station entrance or improved facility next to waiting room.
Better access – lift Compares unfavourably with other stations. Out-of-service periods have caused lack of confidence. Lift needs to be replaced for reliability and modern feel. Could alternative ramped access be provided?
Staff roles Best part of station is ticket and information office – staff roles much appreciated. Welcoming, human presence. Shop is also strong feature.

The thing was – every time you visited the station you seemed to spot something else. In the end we had to “freeze” our thoughts and get on with submitting to Northern (who operate the station), track authority Network Rail, West Yorkshire Combined Authority, key stakeholder Calderdale Council and Kate Dearden MP (Halifax).

Of course there has been some history to all this. Some years ago there was a series of consultations on a station “gateway” project. That would have created a new entrance, new pedestrian approach bridge, and car parking (including disabled) at ground level. There would have been lifts so passengers could get “up and over” to and from their trains. Hadrag successfully argued bridge access should be retained to facilitate foot access from town and bus stops.

But little as far as we could see was proposed to improve surroundings for train passengers down on the platform. There was talk of Northern replacing the existing lift, as well as providing new lifts to get up from ground-level entrances. A new ticket office was proposed but on the ground floor in the new entrance building, not too convenient for people arriving on foot. New toilets were also to be on the ground floor.

After the pandemic, bodies such as WYCA found themselves short of funding as that snap of inflation took bite. And the Halifax station gateway project was “paused” (not quite cancelled), meaning an indefinite wait for further progress. (Elland station has been paused getting on for 30 years!)

Hadrag says we cannot be expected to wait for a revived “gateway” scheme. We need a new project that can be done in easy and affordable early stages focusing on items that will directly benefit train users. Our table sums up what we have in mind.

We highlight the need to improve safety. Manoeuvring past crowds of people waiting on the narrow part of Platform 2 can be frightening. (Some of us have taken to shouting “excuse me please”!) But this problem could be addressed if P2 trains were to stop further back where it is wider. Signs and announcements could politely direct people to move along.

An exit from the waiting room to the wide south end of the island platform would help. This would mean moving the passenger toilet recently refurbished been but you’d be skilled to spot the difference. Would a modern unit at the station entrance be better?

The glazed platform level sliding doors have never worked. They are out of keeping with the 19th century architecture and need to be removed and the whole area tidied up.

The station entrance becomes very congested. The interaction between pedestrians arriving from the direction of Halifax Piece Hall and cars steering onto the station forecourt is a hazard.

The best thing about the station is its ticket office, staffed by excellent people, friendly and helpful in a way that online sources, vending machines or the dreaded AI can never be. Staff must be retained, whatever hi-tech ticketing solutions arise. Halifax station boasts a footfall getting on for 2 million a year. Booking office staff can help in all sorts of ways. So let’s value them. Human contact makes rail journeys better.


Halifax Railway Station” by David Ward is licensed under CC BY-SA 2.0.